Shipping policy
At Lavine, every piece is created with care, driven by the desire to offer not just a garment, but an experience.
We treat every order with attention and dedication — from design to delivery.
Free Delivery in Romania
All orders are shipped free of charge within Romania.
Each parcel is carefully handled and delivered via express courier services.
Processing Time for In-Stock Products
Orders are prepared and shipped within 5–7 business days.
Once dispatched, you will receive an email containing your tracking number (AWB).
Pre-Order and Made-to-Order Products
Some Lavine items are made to order, produced in limited series.
Estimated production time: up to 30 business days —
a reflection of our attention to detail and the slow rhythm of creation.
You will be notified by email as soon as your order is ready for shipment.
Express Delivery (Upon Request)
If you require an urgent delivery, please contact us before placing your order.
We’ll check availability and do our best to assist you.
contact@lavinecouture.com
Order Tracking
After your parcel is shipped, you will receive an email with the tracking number, allowing you to check the delivery status in real time.
Shipping Address
Please make sure all delivery details are entered correctly at checkout.
We cannot be held responsible for deliveries made to incorrect addresses provided by the customer.
Lost or Damaged Parcels
If you experience any issues with your delivery (lost, delayed, or damaged parcel), please contact us as soon as possible.
We will work with the courier company to resolve the issue efficiently.
Order Modifications or Cancellations
For any modifications or cancellations, please contact us promptly.
Changes can only be made before the product enters the processing stage.
Thank you for choosing Lavine.
Delivery is free — care for you is always included.